Manager - Distribution and Ancillary Products
Job Description:
About the role
As Manager, Distribution & Ancillary Products you own how customers find and book us — direct, GDS, OTAs, travel agents and offline — and how we grow ancillary revenue, reporting to the Director, Commercial. You will run a small, high-productivity team on a lean, technology-forward stack, with real understanding of the GCC customer.
What you'll do
- Own the distribution strategy and channels — direct (web / app), GDS, OTAs, travel agents and offline sales, and partners — and manage channel mix and cost.
- Build and grow the ancillary-products portfolio (seats, bags and add-ons) and optimise conversion and attach rates.
- Manage PSS / GDS set-up, partner / NDC integrations and the online distribution build.
- Set up distribution and corporate booking channels for Oil & Gas clients and government-subsidised regional routes, and enable sales at new points and small airports.
- Manage payment methods across channels, including new-age and regionally preferred payment solutions.
What you'll bring
- Proven experience in airline distribution and/or ancillary products, ideally with a regional operator.
- Experience in the GCC, with an understanding of regional customer spending habits, culturally-related holiday demand (e.g. Eid and seasonal peaks) and disposable-income targeting.
- Familiarity with regionally preferred payment and distribution methods, and experience with travel agents and offline distribution alongside online channels.
- Strong command of PSS / GDS, online distribution and digital-sales / e-commerce tools, and new-age, technology-driven decision-making.
- A track record of growing ancillary revenue and improving conversion, and comfort leading a small, high-productivity team.
What will set you apart
- Experience with NDC, OTA / partner integrations and new-age payment solutions.
- Experience enabling distribution for charter / corporate (e.g. Oil & Gas) demand, subsidised regional routes, or new-airport markets.
- Arabic language capability; experience standing up distribution and ancillaries from the start-up stage.